BPulse CRM Connector / Data practices

Privacy Policy

This policy explains what Google data our private sales CRM connector may access, why it needs that information, and how you can control it.

Effective date: 10 November 2026Operator: OPT Technologies Private Limited
Scope: These disclosures apply to the private BPulse CRM Connector used to synchronize authorized Google Sheets and selected Drive data with B-Pulse sales operations. They do not replace the terms or privacy policies of the separate B-Pulse customer software.

Who operates this connector?

BPulse CRM Connector is a private Google API integration for B-Pulse sales operations, operated by OPT Technologies Private Limited. It is intended for an authorized business account and designated operators, not for public account registration.

For questions, access requests or deletion requests, email bpulse.outbound@gmail.com.

Google information we may access

When the account holder grants the relevant Google OAuth permissions and the connection is enabled, the integration may access:

  • Google Sheets: the contents of configured sales-operation spreadsheets, including business lead and contact records, research summaries, lead scores, follow-up actions, CRM controls and operational logs.
  • Google Drive: file names, IDs and metadata, and selected files needed to locate or maintain access to configured B-Pulse spreadsheets, within the permission scope granted by the account holder.
  • Account authorization information: OAuth permission grants and associated technical metadata needed to authenticate API calls.

The connector is designed for the B-Pulse Sales Command Centre and other files explicitly configured by its administrator. OAuth scopes can technically authorize wider access than the files normally processed; we intend to limit actual workflow access to the defined business purpose. This connector does not request Gmail inbox contents as part of its Google Sheets/Drive connection. Separate email automation, if enabled, uses separate authentication and policies.

How the information is used

Google data is used to synchronize CRM records with authorized n8n workflows and the associated PostgreSQL database; update lead statuses and manual-action fields; support duplicate detection, qualification, outreach-state tracking and reporting; and diagnose failures in the synchronization process.

When AI-assisted sales drafting is explicitly enabled, a minimal subset of relevant, non-sensitive business-lead fields or public company research may be processed by the configured AI provider to prepare outreach content. OAuth tokens, passwords, unrelated private Drive files and entire private spreadsheets are not intended to be sent to AI providers. Any AI use must be configured to respect applicable Google API data-use requirements.

We do not use Google user data for advertising targeting or resale, and we do not use it to train general-purpose AI models.

Storage, security and retention

Source spreadsheets remain in the authorized Google account. Relevant synchronized CRM data and activity history may be stored in the B-Pulse PostgreSQL database on infrastructure controlled by the operator. OAuth credentials are configured in the operator's self-hosted n8n environment and are not embedded in this website.

Access to CRM information is intended to be limited to designated administrators and authorized operators, using role-based access controls and separate application credentials. We retain operational CRM data for as long as needed for the business purpose, subject to applicable retention requirements and normal backup cycles. Specific records can be reviewed or deleted upon an authorized request, subject to legal and operational obligations.

Revoking Google access stops future authorized API access, but does not automatically erase records already synchronized into the CRM or retained in backups. Contact the operator to request review or removal of stored copies.

Service providers and data sharing

Services supporting this integration may include Google (Sheets, Drive and OAuth), the operator's infrastructure provider, Cloudflare for hosting this public information site, and n8n for workflow execution. Where enabled for sales drafting, selected business information may be sent to the configured AI provider (currently planned as OpenRouter) for processing the requested task.

These providers are used only as needed to operate the integration and perform the disclosed workflows. We do not sell Google user data or provide it to unrelated third parties for advertising. This static information website does not contain a lead collection form or embedded advertising-tracking scripts.

Your controls and requests

The Google account holder can review or revoke access in Google Account third-party connections. The authorized operator can pause the integration or modify the configured spreadsheet and workflow permissions.

To request access, correction, retention details or deletion of information processed by the connector, contact bpulse.outbound@gmail.com. Requests will be assessed against applicable law, authorization and operational requirements.

Google API data-use commitment

Use of data obtained through Google APIs is intended to comply with the Google API Services User Data Policy, including its Limited Use requirements, to the extent applicable. Permissions will be used only for the disclosed CRM integration purposes and will not be expanded without updating the relevant configuration and disclosures.

Changes to this policy

We may update this policy when the connector's features, providers or processing practices change. We will publish the revised version on this page with an updated effective date. Contact us using the email above if you have questions about a change.